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Market leading technology
and cutting edge design.


The Reach, at home alarm unit brings together the most sophisticated electronic solutions with cutting edge design, functional ergonomics and customer flexibility.

Not only does the Reach offer a huge selection of features and benefits such as compatibility with all the latest monitoring centres and the facility to accept up to 32 telecare devices as standard, but the Reach is also being offered in a choice of Black or White units for ultimate customer satisfaction.

The Reach is also compatible with all of the latest receiving centres and comes complete with a Touch pendant including wearing options.


  • Accepts up to 32 Telecare Sensors
  • Can be installed upright, horizontal or wall mounted orientation
  • High quality digital speech with adjustable volume • Compatible with all of the latest monitoring centres
  • Future proofed for next generation networks
  • Battery backup
  • Available in black or white for ultimate customer choice
  • Includes one water resistant Touch pendant with wearing options


  • Integral 169MHz Class 1 Receiver
  • Next Generation Network compatible
  • Horizontal / Vertical & Wall Mounted Installation Options
  • Stand with cable management
  • Simple installation using polarised & colour coded plug-in leads
  • 3 metre mains and BT leads provided
  • Fully programmable using on board membrane keypad
  • Voice reassurance messages
  • High quality digital speech (5 volume levels)
  • 24 hour battery standby with intelligent charging and daily self-test
  • Compatible with all the latest monitoring centres
  • Supplied with 1 Personal Touch Pendant including wearing options
  • Large illuminated alarm call button
  • Illuminated function buttons
  • Front panel status LED
  • 12 or 24 hour activity monitoring mode (PIR required)
  • Away mode • Intruder alarm mode (PIR required)
  • Manual or auto-learn mode for radio devices
  • Speakerphone Mode
  • 2 Hardwired Inputs (programmable device type & location)
  • Memory for up to 32 Telecare Sensors
  • USB data communications port
  • Telephone Line Failure Alert
  • Mains Supply Failure Alert
  • Low Battery Warning
  • Mains supply and telephone line fault monitoring
  • 150 mm x 220 mm x 55 mm (HxWxD)
  • ZSA500 Reach At-Home Alarm Unit (Black) with Touch Pendant
  • ZSA510 Reach At-Home Alarm Unit (White) with Touch Pendant

Brochures & Datasheets

Aid Call Brochure

Download our full nurse call range brochure

Reach Datasheet

Download a technical datasheet on the Reach Telecare Alarm Unit

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Call Us

01670 357 431
9am - 5pm, Monday to Friday


Find out about Aid Call’s comprehensive 12 month warranty.
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Look after your patients and your pennies with our annual maintenance packages.
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Now you can have the very best technology at a price you can afford.
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Head Office
Cowley Road
Blyth Riverside Business Park
NE24 5TF



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