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Trade Partners

Aid Call work with a number of professional organisations who are able to promote our products as part of their own product portfolio.

Aid Call offer two trade categories; the first is a 'trade customer' that wishes to supply and install Aid Call products but with all programming and commissioning being taken care of by Aid Call staff.

The second category is a 'trade trained' (or premium) category where we fully train your organisation to support all aspects of Aid Call equipment, and once certified you will be able to supply and install Aid Call systems.

If you think your organisation can add value to Aid Call, and please feel free to contact us on 0800 052 3616 or register your interest via the form below.

Trade (basic)

Trade trained (premium)

Overview / Requirements

  • To be a trade customer you must make a fixed commitment to purchase products from Aid Call.
  • Aid Call products will be provided on a supply only basis and can either be installed yourself or by Aid Call approved installers.
  • All equipment must be programmed, commissioned and handed over by Aid Call.


  • A trade customer benefits from being able to supply Aid Call products to complement their wider product portfolio, but with the reassurance that complex training requirements are not required as Aid Call staff will program, commission and handover the equipment.

Overview / Requirements

  • If you are interested in becoming a trade trained customer, we will arrange a visit by our local business development manager who will meet you and discuss your requirements. They will explain the business and quality criteria that must be met by the organisation, and any on-going support commitments.
  • Prior to your first installation all engineers must have attended an Aid Call two day training course. As part of this training they will be provided with an engineer support pack.
  • Once training has been completed and passed, a certificate will be issued enabling you to purchase and install Aid Call products.


  • Full capacity to install and maintain Aid Call Nurse Call equipment, without the need of having an Aid Call installer and an Aid Call commission.

Register Your Interest

If you would be interested in becoming an Aid Call Trade Customer or Trade Trained Customer, please complete the following information and someone will be in touch soon.

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Head Office
Cowley Road
Blyth Riverside Business Park
NE24 5TF



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